Bloody windows !!!

AAaaaaargh!
So I go to use Adobe PDFMaker this morning - an application that has been available on the toolbar in Word ever since I installed Adobe, and it's gone. View->Toolbars doesn't even show it as an option any more. So off I go, googling to find out what's happened. Turns out the update that I bitched about in my blog on monday arbitrarily decided I didn't need PDFMaker any more, and disabled it. I had to rummage around in the Word help->about menu and found something called 'disabled items'. Sure enough, there it was, disabled. I re-enabled it, and of course, it wouldn't work without closing Word and re-opening it - just like everything Microsoft does which is totally incapable of making a change in a running application.

Why? Why do this to users? What possible benefit could there be to disabling toolbars in applications without telling the user how, why, or where to re-enable it?

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