I'm so glad we left England.

Given that airports typically are closed between 1am and 6am, when do you think the perfect time would be to upgrade a baggage handling system's software? If you guessed the answer was "peak travel hours", congratulations, you must work for BA or the BAA
And then to compound the issue, it would be a brilliant idea to then ban suitcases from all flights and impose a size restriction on the carry-on bags.

BA and the BAA do it again - utter chaos at one of the country's busiest airports.

BA bans suitcases from flights

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