The two sides of customer service.

May 13, 2010 | | |

My wife today tried to get some help from a couple of stores to find a product that has been out of stock for a while. At Rite-Aid, the response was largely "go screw yourself" whilst at Albertsons (Fresh Market), the response was "certainly, we'll see if we can special order that for you". The two stores in question are right across the street from each other. Guess which one we won't be going back to?

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