We've lived here for five years and there's still things I just don't about the Americans (like why they think B*sh is such a fantastic person). Late fees is one of those things. Ric Romero posted another consumer report today (look him up on wikipedia if you want to know who he is) about video rentals by mail: "There are several services, including the well-known Netflix that ship movies right to your door and you return them whenever you want. And, you never pay a late fee. Shawn Roberto and her daughter, Elizabeth, rent plenty of movies, but they haven't paid a late fee in a very long time. That's because they use Netflix, the online DVD movie delivery service." Great. So Mr Roberto doesn't pay late fees any more, but instead has to wait two days for each movie to be delivered, instead of just going to the rental place, and on top of that he now pays $20 a month instead of late fees. I'll let you in on a little secret : we've never paid an...