I hate Change Request systems.

Bloody CR systems are the bane of my life right now. It seems every time something is discovered which is even slightly wrong, a CR gets stuffed into the system without anyone asking me. Then I get the same question asked by 3 different managers and 4 different engineers. I give them all the same explanation as the one I put in the CR system. What the Hell is it for if I'm the only one actually using it to try to communicate stuff back to the people who submitted the CR?
I spend most of my time just closing and rejecting CRs now because they're repeats of stuff I've already fixed - in some cases stuff which was fixed over 6 months ago.


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