Delta patting themselves on the back.

(sarcasm)Woohoo(/sarcasm)
Delta have emerged from bankruptcy.
They're banging on about new paint schemes for the aircraft, new flight attendant uniforms, new seat covers (fake leather), new entertainment systems. In fact, new everything except what they really need - more sodding leg room and a method of allowing your bags to fly with you.
Arrogant bastards. They way they talk you'd think they're all about customer service when in fact they couldn't give a toss about anyone who flies with them.

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